1. Reward Points
Have you heard?
We want to thank you!Here’s how it works:
- For every $500 you spend with us we will give you $25!
- That’s it… not tricks, no gimmicks, it’s just that simple!
- For every $1 dollar that you spend you get 1 point. When you reach 500 points you can redeem them for $25 off.
2. Refer a Friend program
We really believe in the power of our customers and we want to reward you for telling everyone you know about Bodyenergyclub.com!
3. Lowest Price Guarantee
Our goal is to provide our customers with an on-line shopping experience, offering exceptional products, service and prices for vitamins and nutritional supplements. We guarantee that we will beat lower regular prices in Canada. If you find a lower, regular price on an identical in-stock item at any online site of a local competitor in Canada, just provide us with the confirmation of the lower price and we'll MATCH it.
Remember, you also earn a 5% rebate with us because you earn points on your purchases and when you reach 500 points you get a $25 credit to your account. We won’t stop there though, in our quest to be the best, we will also credit your account with 50 points for bringing this to our attention!
We guarantee that you will get the highest quality products at the lowest price and the best customer service out there!
Body Energy Club has made every effort to protect all sensitive, private and confidential customer information under our control from loss, misuse or alteration. This includes external firewall technology, staff access security passwords, customer passwords, and redundant accounting and audit. While we use SSL encryption (the highest form of data encryption commercially available) to protect sensitive information online, we also do everything in our power to protect user-information off-line.
5. Payment Option
At this time Body Energy Club is happy to accept the following forms of payments:
- American Express
6. Changing An Order
You may change your order if you call or email us before your order is processed. Our toll free telephone number is 1-877-776-4844 or email us at email@example.com.
7. Canceling An Order
You may cancel your order if you call or email us before your order is processed. Our toll free telephone number is 1-877-776-4844 or email us at firstname.lastname@example.org.
8. Return Policy
Body Energy Club will be happy to issue you a full refund minus a 10% restocking fee in the form of an in store credit within 30 days on all unopened products. We must be notified of all returns prior to their return shipment.
If you would like to return an item please ship it to our national warehouse. Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective. Promotional items (T-shirts, Shaker Cups, etc.), may be kept in lieu of any inconvenience you may have incurred.
All International sales are final.
9. Damaged or Incorrect Items
In the unfortunate event that any of your products arrive damaged, or if there has been an error in your order, please contact our Customer Service Department within 48 hours and we will be happy to assist you in resolving this matter.
10. Shipping Information
1. Enjoy free shipping in Canada on all orders $39.00 or over before tax.
2. Glass bottles are not insured by Canada Post. All glass bottles are packed carefully to help prevent damage.
3. We are currently unable to ship to the US and internationally
4. All orders within Canada will include a tracking number. Your tracking number can be found in your confirmation email after your order has been shipped.
1. Orders received prior to 2:00 pm PST will usually be processed and shipped the same day (excluding weekends and holidays). During peak periods, orders may not be processed until the following day.
2. All parcels are shipped by Canada Post Expedited Parcel - Depending on what Province and city you are in, shipping takes between 3-7 business days.
3. If a product that you have ordered is not available or on back- order, you will receive an email from us before your order has been shipped out and we will offer the following: We can hold your order and ship everything once the missing product(s) are back in stock.
We can issue a refund or credit for the missing product(s).